FAQ
Getting started
To get started, you need to have an account. You can request one from the management team at jporter@portermatt.com
If you have any other question regarding ShadowShifts, you can send it to jporter@portermatt.com
Login issues
You can request a new pin from the management team.
If you have trouble login in, remember that you first need to verify using your last SSN digits + date of birth. If that does not work, you can send a request to the management team at jporter@portermatt.com
Permission issues
Please make sure the app is authorized to use your camera. You can confirm this by going in the mobile device settings and checking the permissions.
Please make sure the app is authorized to use your location. You can confirm this by going in the mobile device settings and checking the permissions.
Connectivity issues
If you are having trouble contacting the server, try opening up the menu, go to settings and then logout the app and redo the verification process once again.
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