Frequently Asked Questions

To get started, you need to have an account. You can request one from the management team at support@shadowshifts.com

If you have any other question regarding ShadowShifts, you can send it to support@shadowshifts.com

You can request a new pin from the management team.

If you have trouble login in, remember that you first need to verify using your last SSN digits + date of birth. If that does not work, you can send a request to the management team at support@shadowshifts.com

Please make sure the app is authorized to use your camera. You can confirm this by going in the mobile device settings and checking the permissions.

Please make sure the app is authorized to use your location. You can confirm this by going in the mobile device settings and checking the permissions.

If you are having trouble contacting the server, try opening up the menu, go to settings and then logout the app and redo the verification process once again.

You can review our Privacy Policy for details on how we collect, use, and protect your personal information.

Shadow Shifts may send optional SMS messages for job assignments, dispatch alerts, and account-related notifications. You can learn how to opt in, what messages you may receive, and how to opt out in our SMS Consent & Messaging Policy.